Flight cancelations and delays are quite common even on the best of days. In more trying, tumultuous times, our travel plans seem to be changing by the day—if not by the hour.
If you need to make a change to your Southwest Airlines flight or cancel altogether, it’s essential to understand your customer rights. A good place to start is this piece on Southwest flight delays and compensation hacks. Knowing how to deal with Southwest customer service may come in handy, too.
Refer to the table below to find out how you can request your money back from Southwest.
Request a Credit on the Website
If you bought an Anytime or Business Select fare and you canceled your reservation at least ten minutes before your flight was supposed to leave, you can request a full refund of the paid amount. Here is what you need to do:
- On Southwest Airlines’ homepage and click on the Cancel Flight button at the top right half of the page
- Type in your confirmation number, first and last name
- Your available Travel Funds or balances you can ask a refund for will show up next to your confirmation number
- In case of a refundable amount, you can opt to receive money back to your original method of payment or turn the fare into Travel Funds
Request a Credit Over the Phone
Give a ring to Southwest Airlines at +1-844-902-2949 and explain why you need a Credit. You will be asked to provide your confirmation number, ticket number, or flight information (date, origin, and destination), so make sure to have those details at hand.
If you decide to contact Southwest’s customer service by phone, we can help here, too. DoNotPay will do the queueing for you and let you know as soon as one of the representatives answers the phone.
Southwest Airlines cancellation policy for non-refundable tickets allows a passenger to cancel a Wanna Get Away ticket provided it is cancelled at least 10 minutes before departure. After you cancel the ticket, its value will be converted into a Travel Fund for future use.
Blog Source: https://michealsmith834.wordpress.com/2021/08/17/how-to-request-a-southwest-cancellation-policy-credit/
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